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Success metrics dashboard showing business outcomes — Fradys Technologies case studies

Manufacturing Efficiency (Computer Vision QA)

Key Results

99.2% defect detection • 40% fewer warranty returns • $250k annual savings

Manufacturing Efficiency (Computer Vision QA)

Impact

Defect detection accuracy reached 99.2%
Warranty returns reduced by ~40%
Estimated annual savings: ~$250,000

The Challenge

A manufacturer faced rising defect rates and warranty returns, with manual inspection unable to keep up with production volume and variability.

The Solution

We deployed a computer-vision inspection system that detects defects in real time, flags anomalies instantly, and feeds a live quality dashboard for continuous improvement.

TECH STACK

OpenCV • TensorFlow • AWS • Power BI

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E-Commerce Growth (Marketing + Automation)

Key Results

300% more qualified leads • 8× ROI • Conversion rate 2.1% → 4.8%

E-Commerce Growth (Marketing + Automation)

Impact

Qualified leads increased by ~300%
Conversion rate improved from 2.1% to 4.8%
Customer acquisition cost reduced by ~35%
ROI improved to ~8×

The Challenge

An e-commerce brand struggled with stagnant conversion rates (2.1%), high customer acquisition costs, and inconsistent follow-up on leads.

The Solution

We rebuilt the growth system end-to-end: analytics foundations, conversion optimization, search and paid acquisition, and automated email nurturing tied to customer behavior.

TECH STACK

Google Analytics 4 • Meta/Google Ads • Email automation • CMS landing pages

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Financial Services Support (AI Customer Support)

Key Results

70% inquiries automated • Response time 12h → 2 min • Support workload -45%

Financial Services Support (AI Customer Support)

Impact

Automated ~70% of incoming inquiries
Reduced response time from ~12 hours to ~2 minutes
Increased customer satisfaction by ~30%
Reduced support workload by ~45%

The Challenge

A financial services provider had high support volumes, long response times (up to 12 hours), and rising costs as the customer base grew.

The Solution

We deployed an AI customer support assistant integrated with core support workflows to answer common questions instantly and route complex cases to human agents with context.

TECH STACK

NLP/LLM workflows • Knowledge base • CRM/Helpdesk integrations

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